All sales are final. Because each order is custom designed and prepared specifically for the customer, Porch Pumpkin Creations, LLC does not offer refunds, returns, exchanges, or order modifications once a purchase has been completed.

By placing an order with Porch Pumpkin Creations, LLC, you acknowledge and agree to the following terms.

All sales are final. Because each installation is custom designed and prepared specifically for your home, purchases are nonrefundable and cannot be modified once an order has been placed. Please review your order carefully before completing your purchase, as Porch Pumpkin Creations, LLC is not responsible for errors in the information provided at checkout.

While every installation is thoughtfully designed and professionally completed, Porch Pumpkin Creations, LLC is not responsible for any damage, injury, or loss resulting from the use, placement, or display of pumpkins, décor, or other seasonal materials.

Thank you for supporting Porch Pumpkin Creations. We appreciate the opportunity to create something beautiful for your home.

At Porch Pumpkin Creations, LLC, your privacy is important to us. We collect only the information necessary to process your order, communicate with you, and provide our services, including your name, contact information, and installation address. We never sell or rent your personal information and only share it with trusted service providers when necessary to fulfill your order or process your payment.

To document completed installations and showcase our work, Porch Pumpkin Creations, LLC may photograph or film your seasonal porch display. By placing an order, you acknowledge and agree that these images and videos may be used on our website, social media, and other marketing materials.

We are committed to respecting our clients' privacy. Upon request, we will make reasonable efforts to avoid sharing photos or videos that identify your home. However, Porch Pumpkin Creations, LLC reserves the sole discretion to determine which images are used for marketing purposes while honoring client privacy. Photographs and videos will still be taken and retained to document and verify installations.

If you have any questions about our privacy practices or would prefer that your installation not be photographed or featured, please contact us before your scheduled installation.

Porch Pumpkin Creations, LLC provides professional installation of all custom seasonal porch displays. Customers are responsible for ensuring that the installation area is accessible and free of obstructions on the scheduled installation date.

An adult is not required to be present during installation unless otherwise arranged. If access to the property is restricted or the installation cannot be completed due to circumstances beyond our control, additional fees or rescheduling may be required.

Installation dates are scheduled in advance and may be adjusted due to severe weather or other unforeseen circumstances. If a schedule change is necessary, Porch Pumpkin Creations, LLC will notify the customer as soon as reasonably possible.

Porch Pumpkin Creations, LLC may use fresh pumpkins, gourds, florals, evergreens, and other natural seasonal materials in each custom installation. Because these materials are naturally grown, variations in size, shape, color, texture, and longevity are to be expected and are not considered defects.

The lifespan of natural materials is influenced by weather conditions, including temperature, sunlight, moisture, and frost, which are beyond our control. While we carefully select high quality materials and strive to create long lasting displays, Porch Pumpkin Creations, LLC cannot guarantee the longevity or appearance of natural materials after installation.